Supply Chain Customer Service Manager
£30,000 - £37,000
Nottingham - Permanent
Posted: 1 week ago
Supply Chain Customer Service Manager AKA the Defender of the Customer Relationship. You’re an unsung superhero.
You know you don’t need to wear cape to work, but it’d probably help with getting the recognition you deserve. At this Nottingham based FMCG business, you can leave the fancy dress at home though.
They get the impact good supply chain service has on the rest of the operation, and you’ll be an important and valued part of the supply chain team.
You’ll be surrounded by people that have great FMCG supply chain experience, with colleagues coming from forward thinking and customer focussed FMCG businesses such as Boots, Pepsi, and Mars.
As their Supply Chain Customer Service Manager, you’ll be developing close and collaborative relationships with supply chain contacts at top retailers, driving availability and service levels.
You’ll have a small team to motivate and manage. They’ll be picking up the day to day operational aspects of the team, leaving you to focus on the bigger picture and develop the department.
There will be plenty of projects to get involved in, from a SAP implementation to developing ways of working, SOPs, and service improvement levels.
If you’re ambitious and want to progress, the business can support you. They’re looking to double in size in the next 5 years, and there’s opportunity to grow with this.
If you’re experienced in FMCG customer service, with a focus on supply chain, we’d love to hear from you. Typical roles you might have had in the past include Customer Collaboration, Customer Logistics, or Customer Supply.
To find out more, you can either apply via this ad or contact Joel at Distinct Recruitment.
We look forward to hearing from you!
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