German Speaking Key Account Manager
£26,000 - £28,000
Nottingham - Permanent
Posted: 1 month ago
The purpose of this role is to build relationships with existing customers to retain existing business, explore any additional business opportunities and acquire new business through lead generation. Full end to end process with the customer from quote confirmation, to order process to ensure the customers product is dispatched in a timely manner.
THE ROLE & RESPONSIBILITIES
- Build relationships with customers
- Provide quotations by clarifying any technical or commercial issues with the relevant department & pursuing these enquiries by regular contact with customers.
- Process orders, monitor the progress of the order until they are delivered & provide any necessary after-sales service.
- Maintain close contact when required with overseas manufacturing facilities and sales organisations
- Visit from time to time relevant exhibitions & customers in your geographical region of responsibility at a period as agreed upon with the customer
- Proactively interface with customers for forecast conversion in European countries as required
- You will be bilingual, German and English
- You will ideally have experience with SAP and Salesforce
- You will have proven top class customer service and key account management experience
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