Service Planner

£19,000 - £19,000

Derbyshire - Permanent

Posted: 4 weeks ago

Ref: D0018340

 

OVERVIEW

You will be overseeing the scheduling and dispatch of service engineers’ labour in your specified region. Liaising with customers to ensure schedule of work is completed correctly and on time.

The position requires you to work closely with your team, engineers and other departments throughout the business.

 

THE ROLE & RESPONSIBILITIES

  • To liaise with the customer to arrange a mutually acceptable time to complete the repair
  • To be responsible for allocation of work to the engineering team, ensuring that engineers’ skill sets are a match with the requirements of the job
  • To rebook any missed repair and preventative maintenance visits
  • To retrieve all messages, ensuring that they are responded to professionally and in a timely manner
  • To hire and off hire all plant equipment ensuring order details and prices are correct and completed hires are received
  • Liaise with team to ensure that current and historic data is correctly entered on to the SAP system

 

REQUIREMENTS

  • Knowledge and previous use of SAP is desirable
  • Must be able to demonstrate excellent communication skills
  • Be able to demonstrate excellent time management skills; attention to detail and problem solving area
  • Be self-motivated

 

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Profile - Holly Farmer

YOUR CONSULTANT

Holly Farmer

Office Support - Recruitment Consultant

M 07779 994 998

T 0115 8700 300

E hollyf@distinct
recruitment.com

Meet Holly...